Double click on the IP address that pops up.Wait until it searches for an IP address.Choose Network, followed by clicking on Add.Open the folder and click on Epson Scan Settings.To begin with, click on the Start button and search for the Epson folder.
This solution has helped many users, and hopefully, it will help you as well. If the Epson scan is not working on Windows PC, the first thing you can try to change the Epson scan setting. Now, let’s take a look at all these solutions in detail. Remove Epson Scanner from Compatibility mode.Here is the list of all the solutions to try if the Epson scan is not working on Windows 11/10. Just try the below solutions to get rid of the issue on your Windows PC. And most importantly, the problem can easily be resolved. Worry not if you face the same problem, as you are not the only one. The problem is very common among users who have recently upgraded to the latest Windows OS. If the test is not logging HTTP SOAP messages, the next step is to perform a network trace between the test host and the device to debug the HTTP connection.This post features different solutions if the Epson scan is not working on Windows 11/10. The config file contains details on how to set the "TraceDestination" value. To generate a trace file, edit the file named "" in a text editor. The test can trace the HTTP SOAP messages sent between the device and the test. If the device only has a document feeder, make sure it is loaded with a document that can be scanned.įor generic troubleshooting of HLK test failures, see Troubleshooting Windows HLK Test Failures.įor troubleshooting information, see Troubleshooting Device.Imaging Testing The device must be on the same subnet as the test host. The "Network Discovery" firewall exception must be enabled on the test host. In addition, this test requires the following:įor versions of Windows Server, the "Desktop Experience" Feature must be installed. Device.Imaging additional documentationīefore you run the test, complete the test setup as described in the test requirements: Scanner Testing Prerequisites.Tests in this feature area might have additional documentation, including prerequisites, setup, and troubleshooting information, that can be found in the following topic(s): It will also pull scan jobs from the device whether or not they have an active event subscription. It will create the web service connection and then subscribe for WS-Scan Events and attempt WS-Scan Operations. The test directly communicates with the device over the WS-Scan protocol. For WS-Scan details, visit Scan Service (WS-Scan) Schema. For WS-Discovery details, visit WS-Discovery Specification Compliance.
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